Flexible

Flexible

1. Setup & Handover: Setup takes approx 45 mins. An adult must be present at the venue to grant access and inspect the setup at handover. Please arrange society/RWA gate permissions beforehand; gate or lift delays cannot extend setup past event time. 2. Venue Preparation: Keep the setup space completely clear prior to decorator arrival; A functional 5A/15A electrical power socket nearby is required for lighting/neon elements. 3. Walls & Surface Care: Removable masking tape is used for fixing balloons and decor elements; no drilling, nails, or permanent adhesives are used. Eventory and the vendor are not responsible for paint peeling on fresh, damp, or weak wall surfaces. Please move valuables out of the setup area. 4. Balloon Care & Longevity: Balloons last 1 to 2 days indoors. Direct sunlight, heat, high humidity, sharp edges, and direct AC/fan airflow reduce balloon life and cause oxidation. Replacing popped balloons after handover is not included. Helium balloons float for approx 8 to 12 hours. 5. Handmade Decor & Reference: Every setup is handmade on-site, so shades, balloon counts, and arrangements may vary slightly. Indoor setup: Listing photos are for reference; screen colors may differ slightly. Sizing adapts to room layout. 6. Rented Items & Collection: Rented hardware (stands, frames, neon signs, and backdrops) is collected on the same day or next day in a confirmed time slot. Please keep rented items safe until pickup; missing or damaged items are charged at repair or replacement cost. 7. Add-ons & Changes: Any add-on or design change must be confirmed at least 3 to 6 hours before the scheduled setup time. 8. Payments & Complaints: Payments must be made exclusively through Eventory official payment links or Eventory sales QR. Balance is payable immediately after setup handover. Please inspect the decor at handover; any complaints must be raised within 24 hours with photos.